What's included
Calls we can handle.
- 24/7 Call Answering
- Multiple Phone Lines
- Customer Enquiries
- Sales Calls
- Order Taking
- Appointment & Booking Calls
- Lead Handling
- Customer Support
- Call Diverting
- Customer Data Collection
Cost calculator
Estimate your weekly cost.
Three questions. Instant estimate.
Your estimated weekly cost
£218.40 / week
£2.60 an hour × 12 hours × 7 days
£2.60/hour — under 35 calls a day
This is an estimated cost based on the information provided. Your final price may vary depending on your requirements.
How it works
From call to confirmation.
- 01
A customer calls
They ring your business number as usual.
- 02
We answer
Using the information and script you give us.
- 03
The customer is helped
They get an answer, an appointment or an order.
- 04
Details are captured
The lead, order or booking is recorded.
- 05
You're notified
You see what came in, so nothing slips through.
FAQs
Common questions
How does call answering work?
We answer calls for your business using the information and script you give us. We can take enquiries, orders and bookings, handle support questions, collect customer details and divert calls when needed. You're then told what's been captured.
How is call answering priced?
Pricing is hourly and depends on your call volume: £2.60 an hour if you receive fewer than 35 calls a day, and £3.00 an hour for 35 calls a day or more. Your weekly estimate is the hourly rate × hours per day × days per week. Your final price depends on your requirements.
Can you handle more than one phone line?
Yes. We can answer calls across multiple phone lines. Tell us how your lines are set up and we'll explain the options.
Can urgent calls be passed straight to me?
Yes. Call diverting means calls can be passed to you or your team when needed. We'll agree together when that should happen.
Other services
Talk to us about Call & Customer Support.
Tell us what you need. We'll come back with a clear plan and a quote.